Conservatories Mount Castle | House Extensions Mount Castle

Customer Testimonials

Eric

18.10.24

"Excellent professional service from enquiry to installation."

Robert

05.10.24

"The whole procedure from enquiring about door to choosing and getting a quote was very easy and I found everyone friendly and helpful. The door was fitted in about 3 hours with very little mess. I am very happy with my door."

Callum

04.10.24

"Excellent, professional & reliable company who provided a great quality service through each stage of the process from sales stage , though installation and post installation support and all at a fantastic price."

Louise Cameron

30.09.24

"The experience was great from start to finish. Everything fully explained and agreed up front. The team came and completed the job in one day, no mess, it was like magic. The new windows look great, are practical and easy to clean and use. Great aftercare too. The price was very affordable too."

Gabriela

20.09.24

"It all went very smoothly from getting a quote to the installation. Great communication throughout. The window looks great."

Bruce Gwilliam

11.09.24

"We always trust in SRJ workmanship they arrive on time set up the job and carry out their work without any fuss and leave the house the way they found it."

Adele Jarrett

10.09.24

"Overall a great experience quick install and the boys left the house spotless before they left, any questions I had were answered and even managed to fit my install in super quickly, couldn’t recommend enough!"

Mrs Lynne Earle

03.09.24

"This company are extremely helpful and the service I received was fantastic from the moment I made an enquiry to the door being fitted. Communication was great and the fitters were on time and extremely efficient and left the place spotless. I would not hesitate to recommend SRJ, and I would definitely use them again."

Mrs Rankin

29.08.24

"Just spoke with Derek as I had wanted to enquire about the £2,500 government discount for double glazing. He was polite and knowledgeable, even though he had explained that this was in fact a scam, he was in no rush to get me of the phone, I was disappointed that I couldn’t give him some custom as he very honest and explained - as he said “the good the bad and the ugly”, There are far too many companies that would take full advantage of their own customers so it’s nice to know that there are one or two that will be upfront and honest."

James Barnes

19.08.24

"Faultless from start to finish every aspect of dealing with SRJ was very professional polite everything was on time prompt from the salesman’s first visit to installation to follow up call to check everything went well, can’t recommend highly enough."

Shona

13.08.24

"Friendly efficient service and a good showroom so you can go look at the doors and try a few out."

Debbie Richardson

06.08.24

"It was a smooth, professional service. I like when things go smoothly....no issues."

Bev

02.08.24

"From the minute I got in touch with this company they have been amazing. From the pitch, which was very thorough and explained absolutely everything (compared to other companies) to the team on the phones, and then to the guys for installation (it was a big job) I can not recommend them highly enough. The finish was amazing and made such a difference to our house, inside and out. I would definitely recommend this company to anyone who is interested."

Leanne Dick

25.07.24

"Great customer service in showroom and excellent communication. Door was installed quickly and looks fantastic."

Domagoj Kostanjsak

18.07.24

"The guys were polite and professional. The work was done quickly and efficiently. Would absolutely recommend it."

Linda Grant

30.01.24

“ Workmanship superb, the quality of doors and windows are fantastic. Totally flawless and guys worked hard and we’re professional. Also staff were fantastic, polite and very helpful”

Bradley Cummings

28.01.24

"Very professional company, excellent communication throughout the process of fitting our new front door.”

Rita For

26.01.2024

“Brilliant customer focussed company – from our first contact with Pauline Masterton to the last with our fitter Stuart Carson it was a “can do” experience. Great people to deal with.”

Janice Stevenson

21.12.23

"No window too big or small. SRJ does it all. Excellent team. Would highly recommend”

Owen Davies

15.12.23

“Very happy with the product supplied. The fitters were very pleasant,punctual and did a great job enclosing our porch. Customer service was also very good and we were kept fully informed from sale to installation and beyond. Would recommend and use again.”

Miss Jeffery

05.01.23

“Had new cladding to my porch and a brand new door fitted, can highly recommend SRJ, glad i went with them, the 2 guys that done it was professional and no mess left, very happy.”

Jenny Collins

23.11.23

"SRJ Windows installed windows in our daughter’s flat on two occasions, and we were delighted with their professionalism and attention to detail. A job very well done."

Kerry Castle

07.11.23

"From start to finish staff from my first call, the crew on the day to the aftercare have been amazing! I have huge “heavy” panes of glass that needed fitted and they figured it out and got them in with great effort and didn’t once complain! The crew cleaned up each day and were friendly and helpful! Nothing was too much of a hassle. Will use again and would recommend."

Victoria Sneddon

17.10.23

"We are over the moon with our new windows and doors, especially our new patio doors and steps which SRJ arranged the builders for. Everything went so smoothly, the guys completed the job quickly, no mess and to a high standard."

Jackie

05.10.23

"Ordered bespoke composite door and communication with company has been excellent. The installation team arrived within time slot and explained what would happen. Cleaned up after installation and went over how to lock/unlock the door. Plastering work completed within 7 day timeframe as promised. Absolutely love the door and would highly recommend using SRJ for quality products and customer service."

Phil Ward

21.09.23

"From initial contact via reception, through to the finished article, this team is exceptional and actually cares about their customers. The work carried out, was completed to a high standard, the team dealt with all my questions in a positive and professional manner. I have no hesitation in recommending SRJ, you will NOT be disappointed."

Ronnie Pook

06.09.23

"From the first time the salesman called, to the numerous site visits and pre-construction meetings, everyone played their part to get the job done right. We had a great team of skilled, courteous, and caring trade professionals working on our extension/ sun room. They turned up on time, they worked diligently, tidied up after themselves each day, and ended up producing a high quality structure that exceeded our expectations, on time and on budget. Our thanks to you all."

Ben Steele

20.08.23

"This was the first time we’ve used SRJ. From the moment we walked into the showroom to the visit from the salesman to the installation itself we were very impressed with how the company and their colleagues conducted themselves. Excellent quality finish on our doors and windows. They even came back to make a minor adjustment on our front door without any hesitation. Would highly recommend and would definitely use them again."

Gillian

11.08.23

"We have used SRJ windows a couple of times now and have been delighted with their service, quality and workmanship. From the initial purchase through to booking in the jobs and then the work being completed we have been delighted. We would highly recommend them."

Miranda Payne

07.08.23

"From start to finish, SRJ has been very upfront and professional about their services. From our sales meeting, a planning phone call and the installation, everything has been explained and done to a very high standard. This is the second time we have used SRJ and we will not go anywhere else for windows or doors."

Robert Thomson

10.07.23

"This was our 3rd time using SRJ for replacing doors, windows and a conservatory and we would not go anywhere else. The products, workmanship and after sales service are all first class."

Leslie Sommerville

20.06.23

"From start to finish they were honest, helpful and supportive. It was a big commitment for us to change all our windows and they were so supportive in making sure we made an informed decision. The level of craftsmanship and the attention to detail from the instillation team was fantastic. I would recommend them to anyone that wants to improve the look of their home and also upgrade their windows to make your home more efficient."

Helen Nelson

31.05.23

"Firstly the salesman was not pushy. The windows were fitted quickly & efficiently & any mess was cleaned up. The fitters were polite & friendly. One of the French doors had a tiny scratch on it but when I advised them of that, they replaced it without any hassle. The French doors are just what I wanted & had seen in their salesroom. So, all in all a very happy customer, with a ten year guarantee."

Elaine Keiro

01.05.23

"Amazing service from start to finish, never felt rushed into making any decisions, SRJ were on hand to offer advise and recommendations, communication was great, fitting went very smoothly and the fitters very professional, after care again was top notch."

Zoe

27.04.23

"We came across SRJWindows by chance and so glad we did. They have a great showroom so you were able to see what you like so much better and visualise it. From the start the staff were so helpful and friendly and gave great advice. We bought patio doors and the installation of these were again so straight forward and very tidy when finished. We are so happy with our doors, great quality and would recommend. In fact we are looking at getting a new front door!"

James Mccrone

02.04.23

"The complete efficiency of this company from start to finish really impressed me . The sales man who visited us who explained everything in great detail to me and even returned to enquire if we were satisfied with the job. The men who installed the door were excellent tradesmen and left no mess. We would gladly recommend this firm to anyone."

S.Smith

30.03.23

"Fitters were very punctual and friendly. They took time to make sure everthing was protected before starting and worked quickly to install all the windows by end of day. All in all they delivered a very professional service and I would certainly recommend them."

William Bell

20.02.23

"The arranged date was adhered to. The work was carries out efficiently, without too much mess. The old materials were removed quickly and the work was carried out to the highest standard. We cam now use our conservatory more as the insulation has made such a difference to the temperature."

Mr Florence

11.02.23

"At the Showroom and during the home visit to carry out an estimate, we received very professional and helpful advice. The installation was carried out as planned and was also very professionally done. The installation team were very polite and tidy. We are very pleased with the quality of the 2 sets of Bi-fold windows we had installed."

Paul Little

27.01.23

"SRJ replaced all our windows and doors and from their initial sales call to final fitting we were most impressed with the level of professionalism demonstrated and quality of the product produced. All in all we would have no hesitation in recommending SRJ to anyone – it was a pleasure to deal with the Company."

Mr Masterton

18.01.23

"My whole experience with SRJ from start to finish was fantastic. The salesman took time to explain all my options with regard to the products. Once I picked my design and was given my installation date, I was kept up to date with the whole process. The surveyor was fantastic and Colin, who fitted the door, was an absolute star. He left no mess whatsoever and my door was gleaming. The aftersales team were also amazing when I had any questions. I cannot recommend SRJ enough."

Pete Greenan

07.01.23

"Extremely delighted with our new windows and front door. The team did a great job from start to finish. Very pleasant and courteous to have in our home for 2 days. Cleaned up at the end of each day and didn’t leave a mess. There were some minor snagging issues but these were promptly resolved. Big thank you to all the team."

May Shek

20.11.22

"Got my windows and door done 1 years ago, very happy with it. There’s a small fault with the door today( 1 years later) , call the company, never expect they will come out straight away. Thanks Stewart fix the problem within 10 minutes, highly recommended"

Steven Page

16.11.22

"Great friendly service and quality product. Very knowledgeable and explained everything thoroughly that you need to consider when buying door’s or windows."

Margaret Sweeney

12.10.22

"I had 5 windows replaced by srj . service was brilliant, fitters tided up ,left no mess . the windows are fabulous as are the inside wooden sills and surrounds . if you’re getting your windows replaced pay that bit more extra for real wood there Worth it and look fabulous, thanks SRJ GREAT JOB!"

Ms Hammond

25.05.22

“As always SRJ’s work is excellent. No issues, beautiful job. Just a pity I’ve nothing left for you to complete on my home. Thank you.”

Mr & Mrs Frier

06.05.22

“Fantastic service throughout from initial contact to final installation. Colin was an excellent worker polite, methodical and tidy. Would thoroughly recommend.”

Mr & Mrs Ryles

06.05.22

“Excellent service, guys were efficient and polite”

Mrs Banks

04.05.22

“Yet again – Great service from SRJ – We Couldn’t be happier.”

Mrs Gibson

21.04.22

“Great service and very hard workers.”

Anne Tetsill

28.11.20

"I would not go anywhere else for windows or doors. Excellent company and excellent workmanship, one of the best."

Mr & Mrs Watters

28.11.20

"Experienced great service from the showroom right through to the installation. Very happy with our new door."

Peter Mitchell

27.11.20

"A good job done with minimum fuss. Recommended. Thanks."

Dafydd McIntosh

20.10.20

"Excellent service from sales to installation and a rapid aftercare team. Great prices. I’m a committed customer. SRJ always ensure I am in control of my purchase."

Michael Thomson

18.09.20

"I would highly recommend SRJ to anyone. First class work and after care service."

Mark

11.09.20

"Great company , came and fitted 6 windows and doors as required , very professional and clean . Could not be happier."

Miss Duffy

11.08.20

"Received a great service, the installers were very friendly and polite and when finished would never have known they were there - no mess left and no need to re-decorate."

Mr Brown

31.07.20

"New Windows fitted excellent service very efficient cleaned all mess made"

Jean

18.07.20

"Great service from salesman to fitters great workmanship and very tidy doors look great very happy."

Anne Melville Dickson

13.07.20

"I had to call SRJ As my back bedroom window was not closing correctly. He had to replace a hinge which he had in his van, the window is fully function and the fitter cleaned and sanitised all surfaces. Altogether excellent service."

Natalia Williams-De La Fuente

20.03.20

"The windows and doors are beyond expectations. We love them and your team were amazing. Hardworking, extremely courteous, neat tidy and just a pleasure to deal with."

Ken Francey

07.02.20

"Great service from beginning to end . The fitters were very professional and quick and did a super job"

Binn Group Ltd

04.11.19

"SRJ fitted new windows to our office buildings and one of the properties on the estate. Extremely happy with all aspects and would not hesitate to recommend them to anyone thinking of replacement windows."

Mrs Brown

03.11.19

"Very pleased with workmanship and the fitters were friendly and helpful and completed front door and french doors in one day which I appreciated so I would use them again for other upgrades to property."

Mr & Mrs McBride

25.10.19

"Many thanks SRJ team fitting our new door. No fuss ... No mess... And great after care service! Will be back in touch when we need to upgrade the windows!"

Brian Padmore

11.10.19

"Excellent, great company. Have used SRJ before years ago and they didn't disappoint then. No brainer to use them again. Great workmanship, and no mess left."

Ian Anderson

28.09.19

"Replace windows in one day as promised, encounter some problems most of which they dealt with on the day and returned within the week to fix the ones they couldn't."

Pauline Johnston

20.09.19

"I found SRJ to be very helpful and they kept me informed every step of the way. I cannot fault the workmanship and I am absolutely delighted with my new door. "

Colin Calder

07.09.19

"Absolutely great service from salesman, fitters, reception. All were very helpful friendly and courteous, no mess after installation. Thoroughly recommend this company."

Martin Dean

02.09.19

"Couldn't recommend enough. From start to finish a first class service. I'm a few weeks in with my new windows and i'm still very happy. The install guys were perfect, knowledgeable, a great finish and left the place as tidier than they found it!"

Dawn

30.08.19

"SRJWindows installed a new double glazed bathroom window in July 2019. From initial contact to survey and installation, the process was very smooth. Arrived on time specified, carried out the work efficiently."

Mr & Mrs Allen

19.08.19

"Great quality and service"

Mr & Mrs Rodger

19.08.19

"From initial meeting to completion of our sunroom we were delighted with the quality of workmanship, timekeeping and keeping us updated throughout the process."

Mr Mcinally

06.08.19

"Great service, great windows, enough said, would highly recommend."

Mr Shields

02.08.19

"We've had windows (last year) and doors ( two year ago) from SRJ. Professional and competent; great service. Competitive pricing too; we got multiple quotes and we picked SRJ due to price, financing on offer and the down to earth friendly approach."

CJ- Kinross

19.07.19

"I used SRJ in two previous homes & had no hesitation in asking them to replace two windows in my current property. Completed the job speedily & efficiently & cleaned up thoroughly. Once again I was completely satisfied."

Mr & Mrs McAllister

29.06.19

"We can't praise the team highly enough for their excellent work from the initial meeting to the finished result. The whole team have been first class and we would definitely recommend your company. "

Mr Hobbs

23.06.19

"We've had windows and doors installed in 2 houses and have had first class service both times. Any follow up for minor problems, even after 10-year guarantee period, has been dealt with very professionally. Highly recommend. "

Will J- Coupar Angus

13.06.19

"Professional and efficient service to provide a high quality product from start to finish. Any concerns were dealt with quickly and the SRJ staff are a credit to the company. I would have no hesitation in recommending SRJ Windows if you want a quality product."

Mr Taylor

01.06.19

"Fantastic service from a FIRST class company. Thank you."

Mrs Laird- Bonnybridge

23.05.19

"I can’t recommend these guys highly enough. You get what you pay for with SRJ which is a quality product to be proud of and a smooth, hassle free experience. Five stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ from me! "

Mr & Mrs Hirons

03.05.19

"Best prices and quality ever. Very helpful and professional installers and very quick and efficient work. Wouldn’t hesitate to recommend this company. Thank you for everything."

Mr & Mrs Houliston

26.04.19

"SRJ Windows installed our front door and also rear patio doors and internal French doors. This was done in two phases which we wanted. They did an excellent job, the quality was good and so was the workmanship. We were very pleased with the outcome."

Mrs Anderson

05.04.19

"Tthe fitters were professional and respectful of our property. Excellent job, glad we decided to go with SRJ and would recommend them to anyone."

Mr Esslemont

19.03.19

"If you are looking for replacement windows or doors, then I would certainly recommend SRJ Windows."

Mr Suttie

11.03.19

"Can't thank SRJWINDOWS enough, from start to finish. An amazing job from salesman to finishers and after sales. Will use again for further home improvements"

Debbie

28.02.19

"I cannot thank SRJ WINDOWS enough for the phenomenal job that they have just done on fitting my new windows and doors last week. From start to finish, my customer experience has been first class."

Mr Towson - Stirling

15.02.19

"We got our old patio door removed and replaced with full glass door, window and bottom panel. Superb from start to finish. Joiners were fantastic and carried out installation to exceptionally high standard. Extremely happy with it. Would definitely recommend"

Mr Finegan

01.01.19

"Couldn't fault them. A friendly, thoroughly initial visit. Always turned up when they said they would, they even cleared parking spaces with the council for the morning."

Mr Peddle - Fife

18.01.19

"Professional job from start to finish. Good price and work completed on time and to a high standard."

Mr Veitch - Edinburgh

10.12.18

"Had a new window installed recently by SRJ and I am very impressed with the quality of the product. On the installation day the joiners were excellent, doing a first class job. everything was tidied up, when they finished. Would definitely recommend."

Mr and Mrs Miller - Edinburgh

30.11.18

"Very honest sales team. Efficient fitters. Very happy with workmanship and the big difference our new bifold door makes."

Mr Hunter - Dunfermline

02.10.18

"Fantastic from the Outset. Throughout the process SJR were magnificent. You could not ask for a better company to take care of you - be it a new room, extension or fitting I wouldn't hesitate to recommend the team."

Ms Kay- Fife

11.09.18

"Having done a lot of research and visited 3 different organisations SRJ Windows stood out as more organised and professional. They have been in constant contact and looking forward to the installation being equally professional"

Mr & Mrs Bottomley – Edinburgh

06.08.18

“The work team worked very hard, were prompt, professional and efficient”

Mr & Mrs Dyer – Larbert

06.07.18

“Could not fault anything from beginning to end”

Mr & Mrs Cook – Alloa

14.06.18

“First class professional installation (as before). Would not hesitate to recommend your company”

Miss Walker – Cupar

29.06.18

“Excellent, polite, hard working and very accommodating. Working around a 3 month old baby in the house. Thanks for all your hard work, I love my new windows”

Mr McMillan – Bathgate

21.06.18

“Tradesman were very professional, excellent service. Excellent product, highly recommended. Very happy customer – Thanks”

Mr & Mrs Short – Dunfermline

28.05.18

“Excellent workmanship from start to finish. All the workman are a credit to the company”

Mrs Kelly – Leven

30.05.18

“I am very happy with the service received from SRJ. Very professionally completed. What a transformation!”

Mrs Bernard – Lochgelly

14.03.18

“Pleasant tradesman who completed the work to a very high standard. I would recommend SRJ without hesitation”

Mr Skelly – Carnoustie

21.03.18

“Excellent service yet again. We have used SRJ twice now and also our son using you twice too. Excellent from start to finish and would recommend SRJ to anyone”

Mr Brown – Crieff

22.03.18

“Absolutely everyone I have dealt with at SRJ has been helpful, knowledgeable, courteous and polite. First class service throughout with minimal disruption whilst fitting”

Miss Watt – Wishaw

26.02.18

“Excellent job! Guys worked non- stop and were so courteous towards myself and my property. They protected all furniture and tidied up. Couldn’t be happier”

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