Renovating your home is an exciting project for every homeowner. To kickstart any renovation project, people will turn to the internet for expert advice. With lots of local window and door companies, it can be difficult to find the right company for your project. At SRJ Windows, we want to ensure that our customers are well informed before committing. That’s why we have compiled a list of questions that you should be asking your windows and door installation company. These questions will ensure that you find a reputable installation company that delivers high quality products, installation and additional services. As a reputable company based in Fife that serves Dunfermline and Central Scotland, we are more than happy to answer these questions and share our industry knowledge and expertise.
1. Are They Insured? Do They Have Sufficient Public Liability?
Insurance is important for any window and door company as it protects them and you from financial loss in the event of damage, accidents, property damage or other potential losses. Double glazing installations do come with possible hazards during the fitting process, which is why it’s essential that the company you choose is insured. Insurance offers several benefits, including financial protection, legal compliance and peace of mind, as you will feel more secure knowing that your project is covered.
Stevie Macintosh, SRJ’s Managing Director, shares his thoughts on SRJ’s insurance:
“At SRJ, we are fully insured and always have been since 1992. We now have 8 different insurance policies ranging from Commercial combined / Traders / Environmental / Fleet and Engineering and comprehensive Public Liability. By being an insured windows and door company, we demonstrate our professionalism and build trust with our local community”.
2. Are They First Aid Trained?
It is vital that window and door companies prioritise the health and safety of their workers. First aid training helps to protect workers, reduce accidents, and ensure a safe work environment. The window and door industry has many potential hazards, which is why being first aid trained is important on and off site.
Is SRJ First Aid trained? Stevie discusses:
“SRJ has a lot of first aid trained staff and at the start of 2025, SRJ will have 44 members of staff that have been involved in a minimum of 1 First Aid course with some staff being involved in more than 5 first aid courses over the years. Ensuring that our team is safe and able to identify hazards and prevent accidents, as well as confidently implement first aid, is important at SRJ. These skills are also a great help in our day to day life”
3. How Are They Health and Safety Trained?
There are many hazards in the glazing and home improvement industry, which is why training is important to ensure that businesses are aware of and compliant with health and safety regulations. Common hazards include manual handling, falls from heights or falling objects, and general slips, trips, and falls. Adequate training must be completed to ensure that businesses work safely.
Health and Safety training is a priority at SRJ:
“We are highly trained in Health and Safety. All staff that work on site will do a minimum of 6 fresh Health and Safety training modules plus Toolbox Talks per year, which happen on average every 8 weeks or as required. We cover things such as working at heights, slips, trips and falls, asbestos, electricity, fire warden training and so on. Conducting regular training demonstrates our commitment to our team and customers”.
4. Is There A Pre Work Risk Assessment?
Just like First Aid and Health and Safety training, pre-work risk assessments are an important process that should be carried out before a window and door company begins your renovation project. The purpose of the assessment is to identify potential safety risks and ensure the safety of workers by raising awareness of hazards.
Does SRJ carry out pre-work risk assessments? Stevie describes their process:
“SRJ surveyors carry out pre-work risk assessments at the point of the survey. This will identify any risks for the client, the Public or for the Joiner. Identifying any potential risks and complying with any necessary control measures protects our team and customers”.
5. Do the On-Site Staff Have the Relevant Risk Assessments & Method Statements?
Risk Assessments & Method Statements (RAMS) ensure that any potential risks that a surveyor picked up during the pre-work risk assessment and how they are controlled are communicated to all those involved. RAMS can be requested and should be on hand to refer to as they are crucial Occupational Health and Safety (OHS) documents.
Stevie states, “All our on-site staff will carry with them a note of health and safety, risk assessments they work on and method statements. These are always on hand to refer to so that you can have confidence in our team”.
Choose A Health & Safety Compliant Window & Door Company
When selecting a window and door installation company, prioritising safety is crucial. By asking these safety questions, you can ensure that the company you choose follows proper safety protocols and has a track record of safe and successful installations. Additionally, consider the quality of their products and services and industry experience. With the right company, you can enjoy your new windows and doors, knowing they have been installed safely and professionally.
At SRJ Windows, we have been established since 1992 and have built a stellar reputation locally in Fife, throughout Dunfermline and Central Scotland as a reliable, accredited and compliant business in the window and door industry. With over 1000+ 5 star reviews on Trustpilot praising our exceptional services, installations and high quality products, you can rely on us. You can discuss your project with a member of our team over the phone or by sending us a message. You can also start your quote online by using our bespoke quoting tool. Keep the excitement alive by choosing SRJ today.
Categories: Help & Advice, Updates
Tags: First Aid Trained, Health & Safety, Pre Work Risk Assessment, RAMS, Safety Questions
